Open Programmes

Our Open Programmes are designed to offer greater flexibility for your learning needs. Offered throughout the year in Madrid and other locations, these courses allow participants to experience our dynamic methodology and build networks with professionals from other companies. Please contact us for pricing information. Discounts are available for three or more delegates attending the same programme.

Upcoming Programmes

Madrid, 19 April Key skills for HR business partners NEW

CEOs recognise the impact of professional human resources to manage talent. This workshop examines people issues where you need to consider employee concerns, managerial expectations and organisational goals. You will learn techniques to make rational decisions, apply sound judgement and robustly defend your HR viewpoint. A key personal skill for HR business partners is the ability to apply sound judgement in a workplace context. Confidence in your HR judgement can facilitate more constructive discussion between employees and line managers and improve your professional credibility.

Language: English
Location: Madrid
Trainer: Margaret Mackay

Madrid, 23 April Customer centricity NEW

Putting your clients at the centre of your operations is key for business success. This highly practical course teaches participants how to build long-term relationships with clients by adopting a proactive attitude that consistently exceeds expectations and guarantees complete customer satisfaction.

Language: English
Location: Madrid
Trainer: Álvaro Martinmore

Madrid, 26 April Comunicación empática: El modelo de Marshall Rosenberg

En el día a día de toda organización surgen conflictos y tensiones. Saber manejar estas situaciones para encontrar soluciones que atiendan las necesidades de ambas partes es crucial para liderar equipos, abordar negociaciones complicadas, o fortalecer relaciones con nuestros clientes. El modelo de Marshall Rosenberg nos ayuda a plantear una comunicación empática que asegura resultados positivos.

Idioma: español
Lugar: Madrid
Formador: Beatriz Martín

Madrid, 7-8 May Presentaciones de alto impacto

Hablar con confianza y persuasión en público es una de las destrezas esenciales de la comunicación en cualquier entorno profesional. A lo largo de dos días, los participantes aprenderán los aspectos clave para preparar y realizar presentaciones de empresa eficaces y de gran repercusión.
Idioma: español
Lugar: Madrid
Formador: Barry Warwick

Madrid, 21 May Critical thinking for business challenges NEW

In the fast-paced world of business there are few opportunities to look back on our actions. But time spent on critical thinking can transform our approach to a task or team project. This workshop uses real-world case studies to invest in your personal thinking skills. You will learn how to step back from experiences, question common assumptions, and critically reflect on everyday practice.

Language: English
Location: Madrid
Trainer: Margaret Mackay

Madrid, 28-29 May Convertirse en un líder-coach

El liderazgo puede llegar a ser una misión emocionante a la vez que compleja. Implica involucrar y capacitar a los miembros del equipo para alcanzar su máximo potencial. En este curso, los ejecutivos aprenden técnicas para convertirse en coaches capaces de inspirar a los demás e incrementar el rendimiento.

Idioma: español
Lugar: Madrid
Formadora: Michelle Davies

Madrid, 6 June Mindfulness

La naturaleza cada vez más exigente del entorno laboral de hoy puede llegar a ser desbordante, llevándonos a perder energía, concentración y motivación. Este taller ayuda a los participantes a incorporar el poder profundo Mindfulness a sus retos diarios y les aporta herramientas prácticas para estar más alerta, regulando sus emociones y superando dificultades de forma más efectiva.

Idioma: español
Lugar: Madrid
Formador: Álvaro Martinmore

Madrid, 11-12 June High-Impact Presentations

The capacity to engage an audience and speak confidently and persuasively in public is one of the most critical communication skills in any work environment. Over two days, participants will learn the essentials to prepare and deliver high-impact business presentations.

Language: English
Location: Madrid
Trainer: Barry Warwick

Madrid, 20-21 June Negotiating for success

Negotiations are part of daily life, especially for managers who negotiate continually with clients, suppliers and colleagues. In this interactive course, participants explore the dynamics of the negotiating process, examine different types of negotiations, and acquire proven techniques to reach “win-win” solutions.

Language: English
Location: Madrid
Trainer: Álvaro Martinmore

Madrid, 5 July Design thinking II NEW

As organisations face rising competition and ever-changing patterns of consumer behaviour, the saying “innovate or die” has never been more appropriate. This two-part course (two five-hour morning workshops) provides a framework to help organisations foster a culture of creativity to generate new ideas to improve products, services and efficiency. The workshops give participants an overview of design thinking and teach them practical tools to become more innovative thinkers.

Language: English
Location: Madrid
Trainer: Álvaro Martinmore

Madrid, 10 July Gestión del conflicto

A pesar de que muchos de nosotros hacemos lo posible por evitarlas, las situaciones conflictivas pueden derivar en soluciones óptimas a largo plazo. Este curso descubre las facetas positivas del conflicto y proporciona estrategias probadas para gestionar los conflictos con mayor confianza y objetividad.

Idioma: español
Lugar: Madrid
Formador: Álvaro Martinmore

Madrid, 11 July Design thinking I NEW

As organisations face rising competition and ever-changing patterns of consumer behaviour, the saying “innovate or die” has never been more appropriate. This two-part course (two five-hour morning workshops) provides a framework to help organisations foster a culture of creativity to generate new ideas to improve products, services and efficiency. The workshops give participants an overview of design thinking and teach them practical tools to become more innovative thinkers.

Language: English
Location: Madrid
Trainer: Álvaro Martinmore

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