• Communication Skills

High-Impact Presentations

The capacity to engage an audience and speak confidently and persuasively in public is one of the most critical communication skills in any work environment.  In this engaging and practical course, participants will learn all the essentials to prepare and deliver high-impact business presentations.

  • Language(s)

    English and Spanish

  • Format

    Face-to-Face or Online

  • Participants

    ≤ 8

Effective Influencing

The ability to develop and nurture positive relationships is vital for success in today’s business world. This course helps participants build better connections in the workplace through an in-depth analysis of diverse communication styles, interpersonal skills and the key dynamics needed to influence others.

  • Language(s)

    English and Spanish

  • Duration

    Face-to-Face or Online

  • Participants

    ≤ 10

Better Business Writing

Communication is at the heart of any business, which is why effective writing skills are so important to get the results you need. This course outlines essential tools and techniques to craft clear and concise communications, from business proposals and reports to the constant current of emails to colleagues and clients.
  • Language(s)

    English and Spanish

  • Format

    Face-to Face or Online

  • Participants

    ≤ 10

Negotiating for Success

Negotiations are part of daily life, especially for managers who interact continually with clients, suppliers and colleagues. In this interactive course, participants explore the dynamics of the negotiating process, examine different types of negotiations, and acquire proven techniques to reach “win-win” solutions.
  • Language(s)

    English and Spanish

  • Duration

    2 days

  • Participants

    ≤ 10

Dealing with Conflict

Although many of us do our best to avoid them, conflictive situations can actually lead to better long-term solutions. This engaging course illustrates the positive facets of conflict and proven strategies to effectively manage conflict with greater confidence and objectivity.
  • Language(s)

    English and Spanish

  • Format

    Face-to-Face or Online

  • Participants

    ≤ 10

Crossing Borders: Working in a multi-cultural world

The ability to communicate and collaborate with colleagues from other cultures is fast-becoming an essential skill in today’s globalised world. This programme helps participants build stronger cross-cultural relationships, improve their communication skills and work more effectively in a global context.
  • Language(s)

    English

  • Duration

    1 day

  • Participants

    ≤ 10

Leading Change

In today’s competitive marketplace, companies must constantly change and evolve to ensure their long-term sustainability. This interactive course equips participants with a range of practical tools and techniques to drive change within their organisations and secure the commitment of their teams.
  • Language(s)

    English and Spanish

  • Format

    Face-to-Face or Online

  • Participants

    ≤ 8

Train the Trainer

You might be passionate about your field of expertise, but can you effectively convey your enthusiasm and knowledge to your team? Aimed at managers and internal trainers, this course provides strategies, techniques and methodologies to design and deliver impactful in-house workshops and seminars.
  • Language(s)

    English and Spanish

  • Format

    Face-to-Face or Online

  • Participants

    ≤ 8

QUALITY TRAINING AND EXECUTIVE COACHING: