In-Company Courses · Communication & Interpersonal Skills

Cross-Cultural Communication

As the world shrinks and international contact increases, it is more and more important to see yourself as other cultures see you and to have tools and techniques that help bridge the cultural gap. The three steps to good cross-cultural communication are understanding how your culture differs from others, understanding others, and adapting your behaviour appropriately to the situation. This course takes participants through the three steps. It is highly interactive and practical and provides tools for defining and overcoming potential difficulties in international business.

• Length: 2 days
• Nº of participants: 10 max.
• Language: English

Who should attend

All professionals who work with foreign clients, suppliers or colleagues. It is especially suitable for those who have regular contact with business people from different cultural backgrounds.

Benefits

You will:-

• Know your own culture better
• Understand key factors that create cultural mindsets
• Improve your ability to assess and deal with cultural similarities and differences
• Compare your culture to others
• Discover how to shift styles and create a neutral platform for cross-cultural communication
• Be able to communicate more clearly and empathetically with people from different cultures
• Know how to prepare better for cross-cultural business encounters

Programme

• Defining culture
• Going beyond stereotypes
• Mapping your own culture
• Measuring cultural differences and similarities
• Comparing your own culture to selected target cultures
• Dealing with linguistic and non-verbal misunderstandings
• Managing cultural differences at work
• Practical tips and advice

• See other In-Company Courses