In-Company Courses · Communication & Interpersonal Skills
Successful International Negotiation
Negotiation plays an essential role in everyone's life, nowhere more so than in business. Almost every day business people negotiate with suppliers, customers and colleagues. Poor negotiation skills can seriously harm professional relationships as well as cost companies money. This course helps participants understand how to negotiate better deals and ensure effective, longer-lasting relationships. It is highly participative and practical, with many opportunities for practice and video feedback.
- Length: 2 days
- Nº of participants: 10 max.
- Languages: English & Spanish
Who should attend
All professionals who need to negotiate with colleagues, customers, suppliers and others.
Benefits
You will:-
- Learn how to apply the 'golden rules' of negotiating
- Achieve 'win-win' solutions and positive future relationships
- Improve your negotiation techniques and tactics
- Sharpen your interpersonal skills necessary for successful negotiations
- Be able to apply different negotiation styles
- Be able to respond appropriately to difficult situations
- Identify key areas for self-development
Programme
- Planning the negotiation
- Organising the negotiation process in stages
- Opening and developing negotiations
- Closing negotiations successfully
- Making concessions: how and when to compromise
- Using different negotiation skills and behaviours
- Using different negotiation styles
- Handling conflict and difficult people effectively
I was very impressed with the trainer. I would certainly do another course with her.
An excellent course and completely tailored to our needs. I wish it had lasted longer!
Direct and to the point. Key messages were very well explained and illustrated by the trainer who realised very quickly the weaknesses of each of the participants and always offered solutions.
It was a pleasure to attend this course and the time flew by. It was easy to follow, although in English. It was very helpful to see myself on video.